Patients & Visitors
Quinte Health Care
Exceptional Care, Inspired by You.

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Contacting Patients

Inquires About a Patient's Health

Family members wishing to inquire about a patient's health can request to be connected to the nursing station where your loved one is receiving care.  The unit can be reached using the phone numbers listed below.   If you are not sure where your loved one is receiving care, you can contact our switchboard - available 24 hours a day, 7 days per week - and provide the patient's name.  They can then connect you to the appropriate nursing station.   

We request that one person be assigned to call and then share the information with the rest of your family. Please note that due to patient confidentiality, information about a patient's health can not be released to anyone other than a family member and only with consent. 

Phoning Patients

Dial one of the telephone numbers listed below and then press 0 to reach the Switchboard. Patient room number, telephone extension and directions to patient rooms are provided at the Switchboard.

  • QHC Belleville General: (613) 969-7400
  • QHC Trenton Memorial: (613) 392-2540
  • QHC Prince Edward County Memorial: (613) 476-1008
  • QHC North Hastings: (613) 332-2825

Virtual Visits

Due to COVID-19, family presence in our Quinte Health Care hospitals is restricted to protect the safety of patients, staff and families. To ensure patients are able to connect with loved ones and to enhance the patient experience, we are pleased to offer virtual visits between patients and their loved ones. 


Any mail addressed to patients will be delivered to their room. Please address the mail with the patient's name, unit and room number to the appropriate hospital address.  It's important to include your return address as sometimes patients are discharged by the time mail arrives for them.  

QHC Belleville General:
Patient Name and Unit / Room Number c/o QHC Belleville General, 265 Dundas Street East, Belleville, Ontario K8N 5A9

QHC Trenton Memorial:
Patient Name and Unit / Room Number c/o QHC Trenton Memorial, 242 King Street Trenton, ON K8V 5S6

QHC Prince Edward County Memorial:
Patient Name and Room Number c/o QHC Prince Edward County Memorial, 403 Main Street East, Picton, ON K0K 2T0

QHC North Hastings:
Patient Name and Room Number c/o QHC North Hastings 1­H Manor Lane, P.O. Box 157, Bancroft, Ontario K0L 1C0