Services & Clinics
Quinte Health Care
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Behavioural Supports Transition Unit (BSTU) 

Model of Care

The model of care has the patient at the centre and incorporates learning from those who know the person best. The BSTU’s inter‐professional team are focused on dementia care and committed to working with other care providers who have expertise in geriatric and dementia care.

The goals of admission are developed jointly by the individual, their family, caregivers or referring care provider, as well as the BSTU inter‐professional team. The BSTU team will assess the emotional, social, environmental, and physical needs of each person and develop behavioural care plans that can be successfully implemented by the receiving care providers.

The BSTU offers a unique therapeutic environment that is welcoming, warm, safe and comfortable. Family, friends and caregivers are considered part of the care team and are encouraged to play an active role. Family education and support will be provided by the BSTU team in partnership with the Alzheimer Society in order to provide consistent resources for care providers both before and after the patients stay at the BSTU.

Principles and standards

  • Learning from those who have provided care and including family, caregivers, long term care staff and physicians in the care planning for each patient.
  • Developing a shared vision of success with family, caregivers, long term care staff and physicians that is unique to each individual.
  • Living a person‐centred and caregiver‐centred care approach.
  • Providing support through transitions and consistency of care provider whenever possible following up at 6‐weeks post discharge to monitor care plan success.
  • Sharing key learnings across sectors and academic health care programs.